At Australian Homecare and Community Services, we make your NDIS journey simple, supportive, and empowering.
Whether you’re just starting out or looking to expand your current supports, we’re here to help you every step of the way — from enrolment to personalised care.
Our process is designed to make accessing quality support easier and stress-free, while ensuring that your care plan meets your unique goals and lifestyle.
We know that choosing the right care and support can come with many questions — and we’re here to make it easy for you.
At Australian Homecare and Community Services, your safety is our top priority.
All our staff undergo strict NDIS Worker Screening, Police Checks, and Working with Children Checks (where applicable).
We follow clear policies for risk management, incident reporting, and emergency response to maintain a secure and supportive environment at all times.
We also ensure regular staff training on manual handling, first aid, infection control, and participant safeguarding.
Absolutely. We understand that every participant’s needs and routines are different.
We offer flexible scheduling, including part-time, overnight, weekend, and short-term supports.
Our care plans are fully customised to your NDIS goals — whether you need daily personal assistance, community participation, or occasional respite.
We believe in open, respectful communication.
Our team provides regular progress updates, and participants or family members can contact us anytime by phone, email, or face-to-face meetings.
We also collaborate closely with your support coordinators, plan managers, and allied health professionals to ensure your care stays consistent and effective.
Our staff are trained to respond quickly and professionally in any emergency.
We follow established emergency and health response procedures including:
First aid and CPR support
Contacting medical professionals or emergency services when required
Immediate notification to family or support coordinators
We also maintain up-to-date participant health and safety plans for proactive risk management.
Getting started is simple!
Contact us by phone, email, or through our online form.
We’ll arrange a free consultation to discuss your NDIS plan and support needs.
Our team will create a personalised support plan tailored to your goals and preferences.
Once you’re happy with the plan, we’ll begin services at your convenience.
You can reach us via:
📞 +61 0434 936 448
📧 Info@ahccs.com.au
To ensure we deliver the right supports under your NDIS plan, a few essential documents are needed during your registration.
These help us understand your needs, confirm your eligibility, and create a personalised care plan that suits you best.
Your current NDIS plan or participant number helps us align our services with your approved supports and funding categories.
Includes relevant medical conditions, medications, allergies, and your nominated emergency contact details — ensuring your safety and wellbeing at all times.
This form outlines the type of supports you’ll receive, service terms, privacy details, and mutual responsibilities between you and our team.
A copy of your ID (such as a driver’s licence, passport, or birth certificate) is required to verify your identity under NDIS compliance standards.
If you have specific health, behavioural, or mobility needs, this document helps us tailor our care plan and ensure proper staff allocation and safety measures.
We believe everyone deserves to live with dignity, independence, and joy. Our dedicated team provides personalised home and community support to help you achieve your goals and embrace your strengths — every day, your way.
